Terms & Conditions
Overview
This website is operated by Aster & Rowe. Throughout the site, the terms “we,” “us,” and “our” refer to Aster & Rowe. Aster & Rowe offers this website, including all information, tools, and services available from this site, to you as the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products and services.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least 18 years old or have reached the legal age of majority in your state or province of residence, and that you have given us permission to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms, viruses, or any code of a destructive nature.
A violation of any of these Terms will result in the immediate termination of your Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this website is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or up-to-date primary sources. Any reliance on the material on this site is at your own risk.
This site may contain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this website at any time, but we are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our website.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part or content of it, at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
Section 5 – Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
Products may be returned or exchanged within 14 days of receiving them, provided they are unused, unwashed, undamaged, and in their original packaging, in accordance with our Return Policy.
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer.
All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
If we make a change to or cancel an order, the original amount paid will be refunded in full within 10 business days using the original payment method.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by resellers, distributors, or merchants.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
Section 7 – Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion. It is your responsibility to ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider.
In the future, we may also offer new services and/or features through the website, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.
Section 8 – Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant or assume any liability for third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the third party’s policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 9 – User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions, such as contest entries, or if without a request from us you send creative ideas, suggestions, proposals, business plans, or other materials, whether online, by email, by postal mail, or otherwise, collectively referred to as “comments,” you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium.
We are and shall be under no obligation to:
- maintain any comments in confidence;
- pay compensation for any comments; or
- respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise inappropriate, or that violates any party’s intellectual property rights or these Terms of Service.
You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for more information.
Section 11 – Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, including after you have submitted your order, without prior notice.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specific update or revision date should be taken to indicate that all information has been modified or updated.
Section 12 – Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:
a. for any unlawful purpose;
b. to solicit others to perform or participate in any unlawful acts;
c. to violate any international, national, or local regulations, laws, or ordinances;
d. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
e. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
f. to submit false or misleading information;
g. to upload or transmit viruses or any other type of malicious code;
h. to collect or track the personal information of others;
i. to spam, phish, pharm, pretext, spider, crawl, or scrape;
j. for any obscene or immoral purpose;
k. to interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 13 – Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor that the results obtained from the Service will be accurate or reliable.
You agree that, from time to time, we may suspend the Service for indefinite periods or discontinue it at any time without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and services delivered to you through the Service are provided “as is” and “as available,” unless otherwise expressly stated by us, without any warranties or conditions, either express or implied.
In no case shall Aster & Rowe, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the Service or any products purchased through the Service.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify and hold harmless Aster & Rowe, our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 15 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.
Section 16 – Termination
The obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service shall remain effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.
If, in our sole discretion, we believe that you have failed to comply with any provision of these Terms, or if we suspect such a violation, we may terminate this agreement at any time without notice. You will remain responsible for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part thereof.
Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including any previous versions of the Terms.
Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the party that drafted them.
Section 18 – Governing Law
These Terms of Service and any separate agreements through which we provide the Services shall be governed by and interpreted in accordance with the laws of the Netherlands.
Section 19 – Changes to the Terms of Service
You can review the most recent version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check the website periodically for changes. Your continued use of the website or the Service after any changes are posted constitutes acceptance of those changes.
Section 20 – Contact Information
Questions? You can always contact us:
Store name: Aster & Rowe
Phone: +31 6 24699688
Email: info@asterandrowe.com
Contact form: Click here
Mailing address: Hollandse Hout 309, 8244GM, Lelystad, Netherlands
Registration number: 93814399
VAT number: NL005047149B56
Customer Service Hours
Monday – Friday: 09:00 – 20:00
Saturday – Sunday: 09:00 – 16:00